Industries

Readmissions, poor medication adherence, and inadequate health literacy cost the healthcare system almost $500 Billion annually. 

Communication inefficiencies cost hospitals $12B annually.  

Hospitals with lower HCAPHS and bottom of the box ratings have consistently lower margins, resulting in millions of dollars lost. 

At a time when trust is down, costs are up, and new players enter the market every day, optimizing patient experience is critical to sustainability and growth. 

Merit was created to drive patient outcomes for hard to reach and under-served individuals, and to demonstrate the impact consumer engagement has on organizational metrics.  

We are former Medicaid Managed Care executives and leaders who have partnered with hospitals and practices around the country.  We understand that your world is complex, demanding, and changing rapidly.  

Simultaneously managing quality, safety, staffing shortages, compressed margins, competition, and consolidation leaves little room for “nice to haves.” Our goal is to demonstrate that patient experience is a must have, and to help you leverage it to the benefit of your bottom line.