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Creating Healthy Connections
What the fax? A tale of modern healthcare experience in an antiquated system
Consumer experience. Patient experience. Human experience. Whatever you call it, it’s not a buzzword. It is a call to action.
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Setting the Table for Consumer Innovation [PODCAST]
Ashley Conger shares a roadmap for designing consumer experiences with Jared Johnson from the Healthcare Rap podcast. Listen to it here.
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Web Accessibility in Healthcare [free ebook]
Web accessibility is a healthcare policy driver, equity barometer, and engagement bridge. Download this ebook for our must-haves, tips, tricks, and best practices for website accessibility.
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10 Ways Health Plans and Health Care Organizations can Bridge the Digital Divide
What will 2023 bring for managed care and health care organizations? These six words will frame health and managed care this year.
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Six Words that Will Define Healthcare in 2023
What will 2023 bring for managed care and health care organizations? These six words will frame health and managed care this year.
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Website Accessibility: Reducing Risks and Improving Consumer Experience
During this workshop, we’ll guide you through website accessibility that reduces risk, improves engagement, and creates a more positive consumer experience.
Read More![Person-centered Marketing for the Triple Win [WEBINAR]](https://www.meritcreate.com/wp-content/uploads/2022/11/Blog-person-centered-webinar-627x376.png)
Person-centered Marketing for the Triple Win [WEBINAR]
Tune in for a deep-dive on person-centered marketing. You’ll learn how this approach creates engagement, empowerment, and a higher-performing organization – the triple win.
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Getting the Experience Right When it Matters Most
All the best plans and outreach can be rendered useless if a person has a terrible consumer experience when interacting with your organization.
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Pushing or Pulling your Consumers
Consumer experience is your North Star. It is delivered by the staff who are in direct contact with consumers, but it is created by each person in the organization.
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Who is creating consumer experience?
Consumer experience is your North Star. It is delivered by the staff who are in direct contact with consumers, but it is created by each person in the organization.
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Making Healthcare Social Media More Accessible
Investing in accessibility to meet consumers where they are will provide a greater opportunity for ongoing engagement and deeper relationships.
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Are you reaching a persona, or a person?
A persona is a fictional and generic profile. Using person-centered thinking as a foundation, your health plan can provide an individualized path toward a desired outcome.
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