Solutions
Making engagement count.Merit Create helps health plans and health care organizations achieve individual health and business outcomes through improved outreach and engagement.
We have both a heart for and expertise in consumers that are hard to reach, hard to engage, high risk and high cost.
Getting outreach, engagement and experience right for these individuals improves:
Healthcare access
Health equity
Health literacy
Healthcare access
Health equity
Health literacy
When we get those things right, we help your organization:
Move the needle on quality scores
Reduce risk
Lower costs
Deliver the right care in the right time and place
Create lasting relationships
Move the needle on quality scores
Reduce risk
Lower costs
Deliver the right care in the right time and place
Create lasting relationships
Our background is speciality Medicaid Managed Care. We know first-hand that there will never be enough time and resources for your to-do list.
We pride ourselves on a SWAT team approach, and will parachute in just when you need us to help you achieve your goals.
strategic advisory
Prioritizing consumer experience improves equity and access, reduces risk and friction, and achieves health and quality goals. But where do you start? How do you juggle competing priorities, constrained resources, and leader fatigue to make the right investments that will impact your bottom
consumer partnership
The most effective investments in consumer engagement and health outcomes begin with a deep and clear understanding of how individuals are experiencing your organization. Member journey maps highlight where there is friction and where there are opportunities. Ongoing consumer advisory allows you to test, listen, and evolve to meet changing needs.
outreach optimization
Transform your organization’s approach to consumer, member, or patient experience with optimizing outreach efforts. Every interaction is an opportunity for improvement. We offer actionable recommendations and facilitate training to ensure seamless and impactful interactions.
fractional support
There will never be enough humans to complete the sheer volume of work to be done by your marketing and communications teams. With an eye to access, engagement and outcomes, we can quickly parachute in and support your teams wherever they most need it. We have brains, arms, and legs that can plug in across all traditional and digital marketing efforts.
